kai isn’t your typical community management company — we’re a team on a mission to maximize happy.
Rooted in kindness, driven by action, and powered by innovation, we put people first in everything we do.
From daily operations to big-picture experiences, you can always count on your friends at kai to have your back and bring a little more
sunshine to your community.

Access Your Resident Portal →

• FrontSteps

In your customized resident portal you can:
• Make HOA Payments
• Access Community Documents
• See Community FAQ'sAll Brightwater Community HOA documents, announcements, and account management are now exclusively available through the FrontSteps Resident Portal.You must log in to access community-specific information.For questions, contact: [email protected]

Jim Bugos
Community Director

Jim is your dedicated connection to Kai — here to make life in your community easier, happier, and more personal. Whether you have a quick question or need help with something bigger, he's your go-to resource for all things Kai Life.
Behind Jim is our Resident Experience Team, working together to ensure you receive timely updates, thoughtful communication, and the care you deserve.
You’ll see Jim out and about — don’t hesitate to stop and say hello! He loves getting to know the residents she serves.

reach out to us anytime, even just to say hi!
get in touch with kai

Office HoursMonday – Friday : 7:00 a.m - 7:00 p.m
Saturday : 9:00 a.m. – 2:00 p.m